By Deborah Petersen, from –

Practice, do it early, and always be interested.

Not all gifts come in neat packages, and this is definitely true of feedback. It is one of the more difficult tasks that business managers face, yet it is crucial for making workplace relationships more functional and people more productive, says Carole Robin, director of the Arbuckle Leadership Fellows Program at Stanford Graduate School of Business.…

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By Will Yakowicz, from –

If you say or do something that offends your customers or the public, your efforts to save your company and your leadership position have to be authentic and fast.

The litany of executives, public figures, and politicians whose careers have unraveled because of a discriminatory statement, extramarital affair, crime, or even controversial personal beliefs, shows just how easy it is to fall.…

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