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By Shlomo Goltz, from Smashing Magazine – http://bit.ly/1kGPLhr
How can website owners create experiences that are custom tailored to people who are unlike themselves? As explained in part 1 of this series, an effective way to gain knowledge of, build empathy for and sharpen focus on users is to use a persona.…
By Shlomo Goltz, from Smashing Magazine – http://bit.ly/1vkWFxC
In my experience as an interaction designer, I have come across many strategies and approaches to increase the quality and consistency of my work, but none more effective than the persona. Personas have been in use since the mid-’90s and since then have gained widespread awareness within the design community.…
